Help Desk Software

Why use a Help Desk Management System ?

Plain and simple our help desk software system WORKS. It is an easy to use feature packed support ticket software tool written mainly using PHP scripting language. An attractive alternative to higher-cost and more complex customer systems; the best part is it is a low cost and the free install by us.

Demon Templates web based helpdesk integrates all tickets created via email and web-based form with a simple web interface. Easily manage, organize and archive all your clients’ requests. Your clients will also be able to view tickets status and history online.

 

Basic Features:

Supports aliases with Perl gateway

Supports pop3 login with optional cron tab management services

Uses Perl gateway, PHP backend, and MySQL database

Handles unlimited emails

Admin/Supporter/User Panels

Email Intervals to prevent auto responder loops

Max Allowed to limit maximum tickets user can have opened

Filters to remove messages in replies

Accept attachments and limit size

PHP helpdesk software

 

Administration Features:

Completely delete tickets from database

Create categories (departments)

Create representatives (Supporters)

Define groups

Edit or disable Response messages

Email alerts compatible

And much more...

 

Supporter Features:

View only tickets in departments for which you have access

Cannot delete tickets

 

User features :

Login with email and any ticket # assigned to you

View all tickets sent from that email

And much more...

 

Complimentary Help Desk Installation

Take advantage of our free of charge installation package to getting started with Demon Templates Help Desk instantly. If your server does not have the pre-requisites installed, we can assist you assemble up with the fundamentals.

Demon Templates can offer a professional Cubecart Skin design service at a sensible price. Whatever type of template design you require, take a look at our range, Fashion Cubecart Skins - Cubecart Jewelry Skins - Auto Cubecart Skins - Adult & Lingerie Skins - General Ecommerce Skins

Cubecart templates and CubeCart Skins are being updated regularly. Please allow upto 48 Hours for us to answer and return your questions.